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Create Account screen doesn't launch #42

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LSR19 opened this issue Apr 16, 2022 · 10 comments
Open

Create Account screen doesn't launch #42

LSR19 opened this issue Apr 16, 2022 · 10 comments
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bug Something isn't working

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@LSR19
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LSR19 commented Apr 16, 2022

I just tried launching HassWP_2022.2.3 on my Windows 10 PC but it hangs after launching my default browser. The Home Assistant Login / Create Account screen that I see in YouTube videos showing how to install the program does not appear. My default browser launches, but only thing I see is a blue screen with a logo and Home Assistant displayed. See the attached PDF. I also attached a copy of the CMD script execution window showing what ran after I launched HassWP.cmd.

Can you help me understand what's wrong and how to get HassWP to work? FYI, I'm not an experienced coder so go easy! :-)
HA Screenshot.pdf
HassWP CMD Execution.txt

@ch0gan
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ch0gan commented Apr 18, 2022

I have a similar problem. My CMD window hangs at

2022-04-18 07:50:48 INFO (SyncWorker_6) [homeassistant.loader] Loaded forked_daapd from homeassistant.components.forked_daapd

@Exynom
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Exynom commented May 9, 2022

same here..

@fearek
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fearek commented May 10, 2022

same

@AlexxIT AlexxIT added the bug Something isn't working label May 12, 2022
@AlexxIT
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AlexxIT commented May 12, 2022

@Fireball14
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same on both new release and old one
Screenshot 2022-05-24 203906

@Fireball14
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Found what was causing the issue. Disable AdBlocker.

@Exynom
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Exynom commented May 24, 2022

Tried that, but it didn't help for me :( Still get the same result on chrome, firefox, edge & internet explorer. During setup I also get some errors about procedure entry points in dll's (see screengrab, sorry for the german message 🙈)
image

@Exynom
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Exynom commented May 24, 2022

For whatever reason it seems to be using a libx265.dll from my inkscape installation, no idea if the issues are related though

@RobSmyth
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I have the same problem. On new install I do not see the create account screen. I get the screen that Fireball14 shows above. In Firefox pop-ups are not blocked and I do not have any AdBlocker installed. Also tried on Chrome and Edge (same).

Running ver 2022.5.3 on Windows 11.

Any ideas?

@Fuergrissa1
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Fuergrissa1 commented Jun 19, 2022

I have this issue as well, there were no errors during extract/install, have tried all 4 browsers, clearing cache, etc

edit: after creating NSSM service and restarting PC it works? probably the restart?

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