azure-ai-ml unable to download logs and outputs from Job

[sharmuz]

• Package Name: azure-ai-ml
• Package Version: 1.24.0
• Operating System: macOS Sequoia 15.2 (24C101)
• Python Version: 3.10.15

Describe the bug
I am unable to download the logs and outputs saved within a completed Job in Azure ML. Despite both the Job class and JobOperations class providing the functionality, neither seems to work.

I can confirm the files exist in both the Azure ML studio portal and the associated blob storage account container.

To Reproduce
Steps to reproduce the behavior:

1. Submit a job to Azure ML, for which files will be saved to logs/ and outputs/
2. Wait for job to complete
3. Attempt to run the following:

from azure.ai.ml import MLClient

ml_client = MLClient(...)
job_name = "curious_badger_124abc"

# Option 1: via JobOperations
ml_client.jobs.download(
    name=job_name,
    download_path=".",
    all=True,  # also fails with all=False and output_name="my_file.txt"
)

# Option 2: via Job
my_job = ml_client.jobs.get(name=job_name)
print(my_job.log_files)

Option 1 raises a ServiceRequestError
Option 2 returns None

Expected behavior
Option 1 should download logs and outputs to local machine.
Option 2 should return a dict of file names and URLs.

Additional context
Looking through the associated code for azure-ai-ml I found this comment - is getting a job's logs/outputs via the python SDK meant to be possible?

[github-actions]

Thanks for the feedback! We are routing this to the appropriate team for follow-up. cc @Azure/azure-ml-sdk @azureml-github.

[achauhan-scc]

@sharmuz - download is the correct way to download output and logs
ml_client.jobs.download(
name=job_name,
download_path=".",
all=True, # also fails with all=False and output_name="my_file.txt"
)
I just tried with latest version of SDK and it worked fine.

Please try again and check the access to storage account, if it fails, please share full error stack trace.

[github-actions]

Hi @sharmuz. Thank you for opening this issue and giving us the opportunity to assist. To help our team better understand your issue and the details of your scenario please provide a response to the question asked above or the information requested above. This will help us more accurately address your issue.

[github-actions]

Hi @sharmuz, we're sending this friendly reminder because we haven't heard back from you in 7 days. We need more information about this issue to help address it. Please be sure to give us your input. If we don't hear back from you within 14 days of this comment the issue will be automatically closed. Thank you!

[sharmuz]

@achauhan-scc I can confirm ml_client.jobs.download is now working for me.

We had an internal DNS issue which was interfering with our AML. Resolving it made download work.

ml_client.jobs.get(name=job_name).log_files is still returning None though - is that a known issue given the comment?

[achauhan-scc]

Thanks for confirming.
log_files seems like a documentation bug, But it seems like added long back I will talk to few folks and get it cleared.
Please use download (for completed job) or stream (for running job) to access the job logs.
Marking the issue addressed.

[github-actions]

Hi @sharmuz. Thank you for opening this issue and giving us the opportunity to assist. We believe that this has been addressed. If you feel that further discussion is needed, please add a comment with the text "/unresolve" to remove the "issue-addressed" label and continue the conversation.