After upgrade EA, the game doesn't launch #4306
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log 👍 Native? No Installed in: undefined System Info: CPU: 4x Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz Memory: 8.25 GB (used: 1.16 GB) GPUs: GPU 0: OS: Mageia 9 (linux) The current system is not a Steam Deck We are not running inside a Flatpak container Software Versions: Heroic: 2.15.2 Emeth Legendary: 0.20.36 Urban Flight (Heroic) gogdl: 1.1.2 comet: comet 0.1.2 Nile: 1.1.2 Will A. Zeppeli Game Settings: { } Game launched at: Sun Jan 26 2025 23:37:56 GMT+0100 (heure normale d’Europe centrale) Winetricks packages: Launch Command: HEROIC_APP_NAME=verdi HEROIC_APP_RUNNER=legendary GAMEID=umu-0 HEROIC_APP_SOURCE=epic STORE=egs LD_PRELOAD= STEAM_COMPAT_CLIENT_INSTALL_PATH=/home/gwen/.steam/steam WINEPREFIX="/home/gwen/Games/Heroic/Prefixes/default/Dragon Age Inquisition - Édition Jeu de lannée" STEAM_COMPAT_DATA_PATH="/home/gwen/Games/Heroic/Prefixes/default/Dragon Age Inquisition - Édition Jeu de lannée" PROTONPATH=/home/gwen/.config/heroic/tools/proton/Proton-GE-Proton9-16 WINE_FULLSCREEN_FSR=0 PROTON_DISABLE_NVAPI=1 PROTON_EAC_RUNTIME=/home/gwen/.config/heroic/tools/runtimes/eac_runtime PROTON_BATTLEYE_RUNTIME=/home/gwen/.config/heroic/tools/runtimes/battleye_runtime STEAM_COMPAT_APP_ID=0 SteamAppId=0 SteamGameId=heroic-DragonAgeInquisitiontFgJu PROTON_LOG_DIR=/home/gwen /opt/Heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary launch verdi --no-wine --wrapper " "/home/gwen/.config/heroic/tools/proton/Proton-GE-Proton9-16/proton" waitforexitandrun" --language fr --origin Game Log: [cli] INFO: Logging in... [Core] INFO: Trying to re-use existing login session... �[34mProtonFixes[19742] INFO: Running protonfixes�[0m �[34mProtonFixes[19742] INFO: Running checks�[0m �[34mProtonFixes[19742] INFO: All checks successful�[0m �[34mProtonFixes[19742] INFO: Using global defaults for UNKNOWN (0)�[0m �[34mProtonFixes[19742] INFO: No global protonfix found for UNKNOWN (0)�[0m fsync: up and running. [S_API] SteamAPI_Init(): SteamAPI_IsSteamRunning() did not locate a running instance of Steam. [S_API FAIL] SteamAPI_Init() failed ============= End of log ============= |
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On the Internet, they say that in this case you need to restart the application. But how and where can I access the application installed in the dragon age inquisition directory? And if that doesn't work, how can I uninstall and reinstall EA app in the dragon age inquisition directory without deleting the entire game installation (I'm on ADSL...)? |
You can un the |
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Thanks for your reply. I tried to run EAdestop. exe EALauncher.exe EAUninstaller, they all crashed. So I saved the game directory and uninstalled everything ... The EA reinstallation went well, I put the game directory back and tried to launch it. EA couldn't see it ... So I launched the game installation and EA is re-downloading everything :-((. |
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After new installation, the game runs. It seems to be a problem of EA app not Heroic game Launcher. We have to verify that EA app doesn't crash at each upgrade but for now I close. |
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There was a new update of EA application and again it crashes. I conclude that this happens with every update. It's impossible to launch EA application with the .exe in the game options. I think there's a bug here. |
I tested on another game where only EA app is installed and not the game. Same result, it's EA app that crashes.
The EA app doc says that if a game doesn't start after an update, you have to restart the app. This is impossible as the application has crashed in our case, but I did the test after a fresh installation (click on the three horizontal lines at the top left):
If this helps ...
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Describe the bug
Hello,
I launched dragon age inquisition yesterday. There was a big EA update and since then the game won't start. It worked fine before.
Add logs
Steps to reproduce
Expected behavior
The game should launch like before
Screenshots
No response
Heroic Version
Latest Stable
System Information
CPU: 4x Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz
Memory: 8.25 GB (used: 2.23 GB)
GPUs:
GPU 0:
Name: Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX 470/480/570/570X/580/580X/590]
IDs: D=67df V=1002 SD=2310 SV=1458
Driver: amdgpu
OS: Mageia 9 (linux)
The current system is not a Steam Deck
We are not running inside a Flatpak container
Software Versions:
Heroic: 2.15.2 Emeth
Legendary: 0.20.36 Urban Flight (Heroic)
gogdl: 1.1.2
comet: comet 0.1.2
Nile: 1.1.2 Will A. Zeppeli
Additional information
No response
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