Live Order Not Retrieved

[rmalh]

I was able to place an order using iBind after RTH during extended hours. Pointing my browser to iserver/account/orders displays it with status:"Submitted". The buy price is too low, so I know it won't get filled.

When trying to retrieve it, the following returns an empty list []. I've tried it both with and without 'account_id':

filters = ['Submitted']
client.live_orders(filters, force=True, account_id='my paper account id')

Any idea what could be going on?

[Voyz]

I also noticed this - after RTH this just happens, I don't know why. I'd recommend you get in touch with IBKR support and ask them directly

[salsasepp]

When trying to retrieve it, the following returns an empty list []. I've tried it both with and without 'account_id':
filters = ['Submitted'] client.live_orders(filters, force=True, account_id='my paper account id')

IBKR docs state that with force=True the result will be an empty array. I guess a followup-request with force=False and filters = ['Submitted'] would work?
https://www.interactivebrokers.com/campus/ibkr-api-page/webapi-ref/#tag/Trading-Orders/paths/~1iserver~1account~1orders/get

[Voyz]

@salsasepp well spotted, although sadly in my experience using force=True followed by force=False after hours still doesn't provide expected results

[salsasepp]

sadly in my experience using force=True followed by force=False after hours still doesn't provide expected results

I'll soon be in a position to test this and make sad experiences myself... ;-) The fact that a parameter like force exists at all tells me a lot about the web API. Apparently I'm supposed to guess whether some cache is up-to-date or not, and whether I need to flush it or not, and this will maybe help or not. Super. But that's what we have... I guess working with IB to clear up ambiguities and maybe get the odd bug fixed is the best we can do.

[Voyz]

@salsasepp yupp. The good news is, that during market open hours this doesn't seem to be an issue, or if it is, it's very infrequent.

[rmalh]

From what I can tell, orders are being sent to IB / exchange just fine. Retrieving them works sporadically, something to do with timing (RTH vs extended hours), caching etc.

[rmalh]

After playing with it some, I think placing the following code immediately after a buy / sell / cancel / modify order API call, gets rid of the order retrieval issues.

client.live_orders(filters, force=True)

[rmalh]

Another solution that seems to help is to proactively refresh the cache. I tried two options - the iBind function and restarting the script using os.system().

• client.invalidate_backend_portfolio_cache()
• os.system(f'./bin/python3 {os.path.basename(file)}')

But we do not know the root cause of the issue and these are all hacks.