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[BUG] Completely blank window after first click #2286

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lovasoa opened this issue Sep 29, 2023 · 7 comments
Open
1 task done

[BUG] Completely blank window after first click #2286

lovasoa opened this issue Sep 29, 2023 · 7 comments

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@lovasoa
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lovasoa commented Sep 29, 2023

Is there an existing issue for this?

  • I have searched the existing issues

Current Behavior

Starting altair results in a blank screen.

image

❯ altair
undefined
file.. /opt/Altair GraphQL Client/resources/app.asar/node_modules/altair-static/build/dist/
file.. /opt/Altair GraphQL Client/resources/app.asar/node_modules/altair-static/build/dist/index.html
libva error: vaGetDriverNameByIndex() failed with unknown libva error, driver_name = (null)
file.. /opt/Altair GraphQL Client/resources/app.asar/node_modules/altair-static/build/dist/styles.css
file.. /opt/Altair GraphQL Client/resources/app.asar/node_modules/altair-static/build/dist/assets/img/logo_350.svg
file.. /opt/Altair GraphQL Client/resources/app.asar/node_modules/altair-static/build/dist/runtime.js
file.. /opt/Altair GraphQL Client/resources/app.asar/node_modules/altair-static/build/dist/polyfills.js
file.. /opt/Altair GraphQL Client/resources/app.asar/node_modules/altair-static/build/dist/main.js
file.. /opt/Altair GraphQL Client/resources/app.asar/node_modules/altair-static/build/dist/assets/i18n/default.json
file.. /opt/Altair GraphQL Client/resources/app.asar/node_modules/altair-static/build/dist/assets/i18n/en-US.json
file.. /opt/Altair GraphQL Client/resources/app.asar/node_modules/altair-static/build/dist/jetbrains-mono-latin-400-normal.woff2
file.. /opt/Altair GraphQL Client/resources/app.asar/node_modules/altair-static/build/dist/assets/img/altair_logo.svg
[184406:0929/234437.399779:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 1 times!
[184406:0929/234438.869189:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 2 times!
[184406:0929/234453.299695:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 3 times!

Expected Behavior

No response

Steps To Reproduce

start altair and click anywhere

Environment

- OS: Ubuntu 22.04.3 LTS (Wayland)
- gpu: Mesa Intel® Xe Graphics (TGL GT2)
- Version: latest release deb

Additional context

No response

@imolorhe
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Looks like its an electron issue electron/electron#32760

@imolorhe
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Maybe you can get some help there. There's nothing I can do from my end.

@proehlen
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proehlen commented Nov 16, 2023

For anyone else having this problem, I progressively downgraded until I tried version 4.6.4 and problem went away. Maybe a workaround until the electron / chromium issue is resolved.

@davmik2601
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What news for this issue ? I also got this problem on ubuntu 22.04

@shirankalir
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Having the same issue. any update?

@imolorhe
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@shirankalir if it's the same issue, it's pending on electron fixing it. I can add a setting to disable gpu acceleration as suggested here, but I believe that would make the application performance terrible. Let me know if that's still a reasonable compromise.

@imolorhe
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imolorhe commented Nov 7, 2024

I added an option to disable GPU acceleration in the desktop apps. I haven't gotten an opportunity to test it though so curious if that resolves the issue for y'all

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