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Mobile app issues: Build 3564 #863

Closed
Tracked by #862
pranavrajs opened this issue Dec 12, 2024 — with Linear · 2 comments
Closed
Tracked by #862

Mobile app issues: Build 3564 #863

pranavrajs opened this issue Dec 12, 2024 — with Linear · 2 comments
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pranavrajs commented Dec 12, 2024

  1. The typing indicator does not reset when contact changes: Create a website inbox without pre-chat form. Start a new conversation via the live chat widget. The conversation would appear on the mobile app with a random name assigned to contact. Now, add the email of the contact using the email collect box in live chat. The contact name would be updated. However, typing now shows 2 users and once you stop typing the old name still shows as typing.

image.png

  1. Irregular border radius in chat bubbles

IMG_3980.PNG

  1. Team assignment search text is wrong: It shows search agent.
  2. There is no bottom padding, can't click the last item.

IMG_3978.PNG

  1. Sometimes message input doesn't clear even after the message is sent successfully.

Screenshot 2024-12-12 at 2 48 18 PM

  1. Snooze Icon position is wrong

    Screenshot 2024-12-12 at 2.32.09 PM.png
  2. I can't reopen a snoozed/pending/resolved conversation. Let us remove the mute icon from this row, use the open status instead.

  3. The mute and unmute button is using the same icon.

  4. Change the copy of the buttons next to the actions.

image.png

Assignee: On the right hand side, If no assignee, use "Assign". If there is an assignee, use "Edit"
Team: On the right hand side, If no team, use "Assign". If there is a team, use "Edit". On the left hand side.
Priority: Just use "No priority".

  1. SLA details are not visible if the keyboard is active. To reproduce, touch on the input field and then click on the SLA icon.

IMG_3974.PNG

  1. Shows zero participants sometimes

IMG_3976.PNG

  1. Can't scroll the mention list if there is a long list of users

IMG_3972.PNG

  1. Adjust the colors of mentioned user name: Use medium font with darker amber color @absurdiya could help.

image.png

  1. Layout shifts when the typing indicator is shown.

ScreenRecording_12-12-2024 12-46-13_1.MP4

  1. Wrong label getting added when the search is used.

ScreenRecording_12-12-2024 12-49-12_1.MP4

  1. Layout shifts when sending the message, also avatar appears/disappears while sending the message.

ScreenRecording_12-12-2024 12-47-54_1.MP4

  1. The list flashes when selecting an option.

ScreenRecording_12-12-2024 12-52-15_1.MP4

  1. App crashes when we select a participant
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linear bot commented Dec 12, 2024

@pranavrajs
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  1. Notification badge on the app doesn't reset when we mark the notification in the inbox as read.

@muhsin-k muhsin-k closed this as completed Jan 7, 2025
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