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The typing indicator does not reset when contact changes: Create a website inbox without pre-chat form. Start a new conversation via the live chat widget. The conversation would appear on the mobile app with a random name assigned to contact. Now, add the email of the contact using the email collect box in live chat. The contact name would be updated. However, typing now shows 2 users and once you stop typing the old name still shows as typing.
Irregular border radius in chat bubbles
Team assignment search text is wrong: It shows search agent.
There is no bottom padding, can't click the last item.
Sometimes message input doesn't clear even after the message is sent successfully.
Snooze Icon position is wrong
I can't reopen a snoozed/pending/resolved conversation. Let us remove the mute icon from this row, use the open status instead.
The mute and unmute button is using the same icon.
Change the copy of the buttons next to the actions.
Assignee: On the right hand side, If no assignee, use "Assign". If there is an assignee, use "Edit"
Team: On the right hand side, If no team, use "Assign". If there is a team, use "Edit". On the left hand side.
Priority: Just use "No priority".
SLA details are not visible if the keyboard is active. To reproduce, touch on the input field and then click on the SLA icon.
Shows zero participants sometimes
Can't scroll the mention list if there is a long list of users
Adjust the colors of mentioned user name: Use medium font with darker amber color @absurdiya could help.
Snooze Icon position is wrong
I can't reopen a snoozed/pending/resolved conversation. Let us remove the mute icon from this row, use the open status instead.
The mute and unmute button is using the same icon.
Change the copy of the buttons next to the actions.
ScreenRecording_12-12-2024 12-46-13_1.MP4
ScreenRecording_12-12-2024 12-49-12_1.MP4
ScreenRecording_12-12-2024 12-47-54_1.MP4
ScreenRecording_12-12-2024 12-52-15_1.MP4
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