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Element Desktop became unresponsive while just scrolling through a room #2160

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Twi1ightSparkle opened this issue Feb 25, 2025 · 0 comments
Open

Element Desktop became unresponsive while just scrolling through a room #2160

Twi1ightSparkle opened this issue Feb 25, 2025 · 0 comments
Labels
A-Performance O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect

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@Twi1ightSparkle
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Steps to reproduce

unknown

Outcome

An ESS customer had this issue in Element Desktop:

I was catching up on messages after a week of the client being offline and while just casually scrolling through a room, the Element Desktop UI froze on me. I was able to minimize the window and right click/quit the app in the tray, unlike in the past where I had to have Windows kill the process.

I saw some CPU usage in Element spike at the time of the issue, see the screenshot below:

Image

Operating system

Windows 10

Application version

1.11.92

How did you install the app?

No response

Homeserver

ESS Synapse 1.116.0+lts.2

Will you send logs?

Yes
@dosubot dosubot bot added A-Performance O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround labels Feb 25, 2025
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A-Performance O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect
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@Twi1ightSparkle