hfrance.muji.eu

[Dimi-GE]

• Breakage: The part or the entire website is broken.
• Never Consent: A cookie popup is appearing.
• Leftover: The part of the website is empty.
• Ads: I can see advertisements on the website.
• Privacy: The website has an unblocked tracker.
• Annoyance: The website has elements disturbing your experience.

DO NOT include personal information.
We're not responsible for personal information leakage in the report.

Website URLs

Please, list the website URLs having the issue in the following code block to prevent the potential leak of personal information.

https://france.muji.eu/stationery/pens-and-pencils/pen-sets

Description

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You'll need to describe how to reproduce the issue later.

Can't scroll pages on Muji Europe websites. When Ghostery is enabled and the cookies request is not rejected/accepted manually, - the scrolling functionality is blocked.

The issue seems to be related to how the Never-Consent component interacts with cookies requests - once the cookies pop-up window is rejected/accepted, the scrolling functionality turns back with the enabled extension.

Screenshots

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Steps to reproduce

Writing clear reproduction steps and environment helps us to recognize and identify the issue faster.

1. Open the provided link.
2. The extension should be enabled.
3. Disable the extension.
4. Reject the cookies request.
5. Enable the extension.

Environments

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If you're using Safari, you can replace the browser version with the OS version. Please, write in numbers.

Reproduced on:

Windows 10 22H2 / Chrome 128.0.6613.138
Ghostery Browser Extension version:
v10.4.5

Windows 10 22H2 / Firefox 130.0
Ghostery Browser Extension version:
v10.4.3

iOS 17.6.1 / Safari 
Ghostery Browser Extension version:
v10.4.5

If you have other extensions installed, please list them below.
This is not a necessary step but multiple extensions running in the same site may cause conflicts.

**Extensions in Chrome:**
1Password
AdBlock Plus
ClickUp
DeepL Translate
Ghostery Tracker & AddBlocker
Grammarly
Speed Dial 3
Video Downloader Plus
Ghostery Private Search
YouTube NonStop

**Extensions in Firefox:**
Ghostery Private Search
Ghostery Tracker & AdBlocker

Other details