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Request an IMS advocate
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<h2>Who are they?</h2>
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<p>IMS Advocates are folks that work at the IMS lab.</p>
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<div class="pure-u-18-24"><p>IMS Developers</p></div>
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<h2>What do they do?</h2>
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<p>An IMS Advocates job is to help IMS clients.</p>
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<!-- Section contents -->
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<div class="advocacy-list"><h2 class="advocacy-list-num">1</h2></div>
<div class="pure-u-18-24"><p>They are there to get you what you need to be successful with IMS.</p></div>
</div>
<div class="pure-u-md-1-4">
<div class="advocacy-list"><h2 class="advocacy-list-num">2</h2></div>
<div class="pure-u-18-24"><p>A good IMS advocate is a lobbyist for their IMS clients.</p></div>
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<div class="pure-u-18-24"><p>IMS advocates ensure to have regular calls with their clients.</p></div>
</div>
<div class="pure-u-md-1-4 advocacy-list-bottom-row">
<div class="advocacy-list"><h2 class="advocacy-list-num">4</h2></div>
<div class="pure-u-18-24"><p>IMS advocates are NOT salespeople, they don't earn commission.</p></div>
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<!-- =========================== Examples of Advocacy =========================== -->
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<div class="pure-u-1 ibm-padding-bottom-1"><h2>Examples of advocacy</h2></div>
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<img src="wp-content/Db2-buffer-pool.svg" alt="">
<p>A client made their Db2 DBA in charge of IMS.</p>
<br/>
<p>
<h4 class="advocacy-action">Advocacy action</h4>
The IMS team set up educational webinars for Db2 DBA's.
</p>
</div>
<div class="pure-u-sm-1 pure-u-md-7-24 advocacy-action-header">
<img src="wp-content/File-storage.svg" alt="">
<p>A client requested to have a DEDB greater than 2K AREAs.</p>
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<h4 class="advocacy-action">Advocacy action</h4>
Enhancement released to increase DEDBs storage to 9,999 AREAs.
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<p>A client opened a case for an issue regarding a PoC.</p>
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<h4 class="advocacy-action">Advocacy action</h4>
Made sure to escalate the matter to get attention to the case and to get it resolved sooner.
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<q class="advocacy-quote">An IBM advocate is a must-have.
<span>Our present issues are handled with the utmost priority and
thoughtful planning</span> is dedicated to our future goals.</q>
<p class="citation">Mainframe system administrator at a Global Technology Services company</p>
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<q>We've enjoyed and benefited from our advocate relationship. Not only
does our advocate keep us aware of product direction in a way we
might not be able to accomplish on our own, but they are also
participate in developing a deeper understanding of our issues and
how they impact our business so we can prioritize solutions in a way
that the case severity rating on the IBM support site really doesn't
capture and communicate.</q>
<p class="citation testimonial-citation">Mainframe system administrator lead at a Global Technology Services company</p>
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<q>An IMS advocate is an essential tool in your product arsenal providing
awareness, escalation and education about all things IMS. It provides you
a seat at the table to help guide the product direction to fulfill business
needs and eliminate pain points.</q>
<p class="citation testimonial-citation">Vice President - System Operations & Administration at a Global Technology Services company</p>
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