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Error while loading shared libraries: libsycl.so.7: cannot open shared object file: No such file or directory #12763

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zSkallywag opened this issue Jan 31, 2025 · 7 comments

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@zSkallywag
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Hi guys, when I try to execute ollama it gives me this error:

(llm_env) root@Ollama:/home/gcesano/llama-cpp# ./ollama serve ./ollama: error while loading shared libraries: libsycl.so.7: cannot open shared object file: No such file or directory
I think that IPEX-LLM supports the old version of this library "libsycl.so.x", because, if I list my intel oneapi libraries I can find only the new version .8:

**lrwxrwxrwx 1 root root 14 5 dic 15.19 libsycl.so -> ./libsycl.so.8 lrwxrwxrwx 1 root root 18 5 dic 15.19 libsycl.so.8 -> ./libsycl.so.8.0.0 -rwxr-xr-x 1 root root 4559928 5 dic 11.18 libsycl.so.8.0.0** -rwxr-xr-x 1 root root 41806 5 dic 11.18 libsycl.so.8.0.0-gdb.py -rwxr-xr-x 1 root root 235208 5 dic 11.18 libsycl_ur_trace_collector.so lrwxrwxrwx 1 root root 39 5 dic 15.32 libtcm_debug.so -> ../../../tcm/latest/lib/li

Am I missing something?

@cyear
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cyear commented Feb 3, 2025

Maybe your Intel® oneAPI Base Toolkit version is too new. Have you installed Version 2025.0.1?

@zSkallywag
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Maybe your Intel® oneAPI Base Toolkit version is too new. Have you installed Version 2025.0.1?

Yes I have installed the last one which you can find on the official site. I tried to look up for other previous versions but i couldn't find none. I don't know if you a link you can share about previous versions

@cyear
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cyear commented Feb 3, 2025

Maybe your Intel® oneAPI Base Toolkit version is too new. Have you installed Version 2025.0.1?

Yes I have installed the last one which you can find on the official site. I tried to look up for other previous versions but i couldn't find none. I don't know if you a link you can share about previous versions

I only have one version 2024.2, you can try it out

@zSkallywag
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Maybe your Intel® oneAPI Base Toolkit version is too new. Have you installed Version 2025.0.1?

Yes I have installed the last one which you can find on the official site. I tried to look up for other previous versions but i couldn't find none. I don't know if you a link you can share about previous versions

I only have one version 2024.2, you can try it out

Thanks man, I'll see if it works

@jason-dai
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Maybe your Intel® oneAPI Base Toolkit version is too new. Have you installed Version 2025.0.1?

Yes I have installed the last one which you can find on the official site. I tried to look up for other previous versions but i couldn't find none. I don't know if you a link you can share about previous versions

Please do not install oneAPI separately; instead, follow the guide at https://github.com/intel/ipex-llm/blob/main/docs/mddocs/Quickstart/install_linux_gpu.md#install-oneapi

@cyear
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cyear commented Feb 4, 2025

Maybe your Intel® oneAPI Base Toolkit version is too new. Have you installed Version 2025.0.1?

Yes I have installed the last one which you can find on the official site. I tried to look up for other previous versions but i couldn't find none. I don't know if you a link you can share about previous versions

Please do not install oneAPI separately; instead, follow the guide at https://github.com/intel/ipex-llm/blob/main/docs/mddocs/Quickstart/install_linux_gpu.md#install-oneapi

Intel has removed the download link for the old version, currently only the 2025 version is available (A sad story

@jason-dai
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Maybe your Intel® oneAPI Base Toolkit version is too new. Have you installed Version 2025.0.1?

Yes I have installed the last one which you can find on the official site. I tried to look up for other previous versions but i couldn't find none. I don't know if you a link you can share about previous versions

Please do not install oneAPI separately; instead, follow the guide at https://github.com/intel/ipex-llm/blob/main/docs/mddocs/Quickstart/install_linux_gpu.md#install-oneapi

Intel has removed the download link for the old version, currently only the 2025 version is available (A sad story

As documented in https://github.com/intel/ipex-llm/blob/main/docs/mddocs/Quickstart/install_linux_gpu.md#install-oneapi, use apt install to install oneAPI on Linux

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