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Reorder with a deleted parent configurable product #39568

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5 tasks
dmanners opened this issue Jan 27, 2025 · 7 comments
Open
5 tasks

Reorder with a deleted parent configurable product #39568

dmanners opened this issue Jan 27, 2025 · 7 comments
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Area: Order Component: order status Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Reported on 2.4.7-p3 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch

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@dmanners
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dmanners commented Jan 27, 2025

Preconditions and environment

  • Magento version - 2.4.7-p3
  • Create a configurable product and place an order with a customer for this product
  • After placing the order delete the product from the Magneto system

Steps to reproduce

  1. Navigate the user that has placed this order in the admin,
  2. Select the orders tab,
  3. Find the desired order and click reorder,

Expected result

A message is shown to the user and the order is not placed.

Actual result

An uncaught exception cause the website to break.

Additional information

This happens because of the method \Magento\ConfigurableProductSales\Model\Order\Reorder\OrderedProductAvailabilityChecker::isAvailable.
Here the following will cause an uncaught exception.

$parentItem = $this->productRepository->getById($item->getParentItem()->getProductId());

To fix this we have created an around plugin that first performs a try-catch on the getById and when something is caught then we simply return false, otherwise we continue onto the main method.

Release note

No response

Triage and priority

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.
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m2-assistant bot commented Jan 27, 2025

Hi @dmanners. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.


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m2-assistant bot commented Jan 27, 2025

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
  • 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
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@engcom-Bravo engcom-Bravo added the Reported on 2.4.7-p3 Indicates original Magento version for the Issue report. label Jan 27, 2025
@engcom-Bravo
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Hi @dmanners,

Thanks for your reporting and collaboration.

We have tried to reproduce the issue in Latest 2.4-develop instance and we are not able to reproduce the issue.Kindly refer the screenshots.

Image

A message is shown to the user This product is no longer available..

Kindly recheck the issue in Latest 2.4-develop instance and elaborate the steps to reproduce if the issue is still reproducible.

Thanks.

@engcom-Bravo engcom-Bravo added the Issue: needs update Additional information is require, waiting for response label Jan 28, 2025
@engcom-Bravo engcom-Bravo moved this from Ready for Confirmation to Needs Update in Issue Confirmation and Triage Board Jan 28, 2025
@dmanners
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Yeah I have confirmed it is still an issue on a locally checked out version of 2.4-develop when you delete not the ordered simple product but the top level configurable product as the code in https://github.com/magento/magento2/blob/2.4-develop/app/code/Magento/ConfigurableProductSales/Model/Order/Reorder/OrderedProductAvailabilityChecker.php#L61 tries to look up the parent product but throws an exception that is never caught.

@engcom-Bravo
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Hi @dmanners,

Thanks for your update.

We have tried to reproduce the issue in Latest 2.4-develop instance and we are able to reproduce the issue.Kindly refer the screenshots.

Image

An uncaught exception cause the website to break.

Hence Confirming the issue.

Thanks.

@engcom-Bravo engcom-Bravo added Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Component: order status Area: Order and removed Issue: needs update Additional information is require, waiting for response labels Jan 29, 2025
@github-jira-sync-bot
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✅ Jira issue https://jira.corp.adobe.com/browse/AC-13839 is successfully created for this GitHub issue.

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m2-assistant bot commented Jan 29, 2025

✅ Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@dmanners dmanners changed the title Reorder with a deleted configurable produc Reorder with a deleted parent configurable product Jan 30, 2025
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Labels
Area: Order Component: order status Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Reported on 2.4.7-p3 Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch
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