Slow to open category edit page with multiple categories and products due to product counts

[ioweb-gr]

Preconditions and environment

• Magento 2.4.7-p2

Steps to reproduce

On a store with at least 4 million products and 526 categories we face slow time loading the category edit pages.

Here's a profile from blackfire indicating that the time is lost in loading the product counts for all categories. You can see the query is repeated 500 times I'm assuming once per category.

I believe for large stores there should be way to toggle this off at the very least as it adds 10 seconds delay per page load or even if we cache the result for a short period it should still not cause big issues for normal usage.

Expected result

Admin can edit the categories fast

Actual result

Admin has to wait 10 seconds per page load for the counts to be recalculated

Additional information

No response

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

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[m2-assistant]

Hi @engcom-Hotel. Thank you for working on this issue.
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[engcom-Hotel]

Hello @ioweb-gr,

Thanks for the report and collaboration!

We are confirming this issue for further processing.

Thanks

[github-jira-sync-bot]

✅ Jira issue https://jira.corp.adobe.com/browse/AC-13854 is successfully created for this GitHub issue.

[m2-assistant]

✅ Confirmed by @engcom-Hotel. Thank you for verifying the issue.
Issue Available: @engcom-Hotel, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.