Connection problem between prinful and prestashop (error 500)

[iamadlx]

Hello,

It is not possible to connect a store to printful.
Printful returns a 500 error

"Erreur de connexion PrestaShop : Erreur du serveur interne 500 ! Veuillez consulter les journaux de votre serveur pour obtenir une description détaillée du problème."

Same problem as described here:
https://www.prestashop.com/forums/topic/1041427-printful-error-500-webservice-onoff-enable-cgi-mode-for-php/

This seems to be due to Php 7.4...

Thanks in advance,

[iamadlx]

If it helps, I managed (by chance) to connect the store but afterwards the products do not synchronize:

[rkistaps]

Hi, thanks for reaching out. Which PS version are you using?

[iamadlx]

Hi,

Thank you for your feedback:
Here is : 1.7.8.2
The last one.

[rkistaps]

Hi. Looks like we are facing this PrestaShop issue introduced in version 1.7.8.0: PrestaShop/PrestaShop#26361

We will try to patch this from our end, but it may take us some time. If you are not bound to the newest PrestaShop version, you can downgrade for a while.

[iamadlx]

I will check if I have a backup of the old version. Thank you for your feed back !
PrestaShop/PrestaShop#14903 (comment)

[rkistaps]

We are now omitting the empty position_in_category parameter in our requests. Can you check if this resolves the issue for you?

[iamadlx]

where can i download the test version?

[rkistaps]

You don't have to. The request is made from our system and we are now omitting this parameter already. So just try to push a product now

[iamadlx]

the connection with the shop doesn't work anymore. I tried with a new API Key but it's the same error ...

[rkistaps]

Is this your domain https://shop.bindy.xyz? Seems like your website is returning 500 status code error on one of our requests. Checking..

[iamadlx]

Yes it's a test shop :)

[rkistaps]

Did you change the Prestashop version or is it still the same? Can you try reinstalling the plugin? and connecting again?

EDIT: Also, as this is a 500 status error code from your side, you may find additional info in your PHP error logs, if you have access them

[iamadlx]

Hi,

I have tried with different setups. I did an installation from scratch. But nothing works. If I do as on the forum, put in PHP 7.2 then it works

[M4ketech]

Prestashop 8 is out and it supports PHP 8.0, but module lacks support even with PHP 7.4... Great, any news about updates?