Home: "Couldn't fetch recommendations. Please try again."

[JamesDavisMakes]

Before I start, it's worth mentioning that I know of the other closed tickets about this; namely issue #621.

The proposed solution is to sign out and in again. However, that doesn't actually fix the bug itself; it delays it. I've signed out and in multiple times over the last couple of months, and the issue keeps coming back for me.

Are there plans to provide an actual fix to this situation? Or maybe a patch that automagically does some special refresh logic when this happens?

I apologize for bringing this issue up again, but signing out/in is not a long term solution.

[jacobwgillespie]

You're the first report that I know of where it reoccurs after the initial sign in/out... It's most likely an issue on Google's end, as Radiant uses the Safari engine and Google Play Music frequently has issues with Safari.

The long-term fix is Radiant 2.0 that will use a Chrome-like engine that should be more compatible with GPM.

[F1orin]

I have the same issue.

macOS 10.12.4

[jacobwgillespie]

@F1orin have you tried logging out and logging back in?

[F1orin]

@jacobwgillespie I did. It helps for a short time. My case is the same as @16BitsOfAwesome has.

I'm checking one thing now. I've ticked the "remember me" checkbox on the log in screen. Will report later if it helps.

[F1orin]

Seems that checking the "remember me" checkbox helps. It does not sign out by itself now.