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Remove the partner FAQ #4546

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4 tasks
cielf opened this issue Jul 21, 2024 · 8 comments
Open
4 tasks

Remove the partner FAQ #4546

cielf opened this issue Jul 21, 2024 · 8 comments

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@cielf
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cielf commented Jul 21, 2024

Summary

Remove the partner FAQ. replace it with showing the bank's contact information

Why

We don't have any partner FAQ that reasonably go across the banks -- especially now that the banks have the partners use different ways of requesting things.
On consultation with the banks (2024/03/06) we have decided to remove the FAQ

Details

1/ Currently the 'Need help" goes to partners/help, which is an empty FAQ. Instead, partners/help should show the bank's contact information so.. something like:

For help, please contact:
Name of bank's primary contact at Bank Name
email of bank's primary contact
telephone of bank
Note: we recently did something similar to replace the error form -- maybe that can be repurposed.

These pieces of information can be found on partner.organization

2/ Remove "Questions for Partners" from Superuser FAQ (which is reached by signining as [email protected] and clicking FAQ)
3/ Remove questions for partners from seed
4/ Remove for partners / for banks checkboxes from New FAQ Entry. Default all to "For banks" instead.

Criteria for completion

  • functionality changed as described above
  • additional tests re showing the bank's info
  • removal of tests re partner FAQ
  • bank FAQ tests still work

Bonus round

  • strip out the bank/partner differentiation in the FAQ modelling, (and, of course, make sure the bank FAQ still works)
@awwaiid awwaiid modified the milestone: Tasks 2024 Jul 28, 2024
@bilalraza01
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@cielf Can you please assign this issue to me?

@cielf
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cielf commented Jul 31, 2024

Sure!

@github-actions github-actions bot removed the Help Wanted Groomed + open to all! label Jul 31, 2024
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This issue is marked as stale due to no activity within 30 days. If no further activity is detected within 7 days, it will be unassigned.

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github-actions bot commented Sep 8, 2024

Automatically unassigned after 7 days of inactivity.

@cielf cielf added Help Wanted Groomed + open to all! and removed stale labels Sep 8, 2024
@Aaryanpal
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@cielf Please Asssign this

@github-actions github-actions bot removed the Help Wanted Groomed + open to all! label Sep 19, 2024
@cielf
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cielf commented Sep 19, 2024

You have it!

@Aaryanpal
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WIP

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github-actions bot commented Nov 9, 2024

This issue is marked as stale due to no activity within 30 days. If no further activity is detected within 7 days, it will be unassigned.

@github-actions github-actions bot added the stale label Nov 9, 2024
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