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The new desktop bazzite update crashes or freezes my laptop severly #1360

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Nisarg000 opened this issue Jul 14, 2024 · 7 comments
Open

The new desktop bazzite update crashes or freezes my laptop severly #1360

Nisarg000 opened this issue Jul 14, 2024 · 7 comments
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@Nisarg000
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Describe the bug

Anytime I

install a huge file or leave my laptop idely for a long time it completely freezes

I cannot open terminal or use any shortcut keys during that moment. I get forced to restart my system by holding the power key.

Here I am going to paste the output of journalctl -xb commands log to show what happened
error.txt

What did you expect to happen?

For instance if I use cleaners like bleachbit to perform a deep scan or download a huge file using pip from terminal I expect my system to not bug out(freeze) and allow me to interact.

Output of rpm-ostree status

State: busy
Transaction: upgrade 
  Initiator: client(id:cli dbus:1.230 unit:ublue-update.service uid:0)
Deployments:
  ostree-image-signed:docker://ghcr.io/ublue-os/bazzite-nvidia:stable
                   Digest: sha256:cefb927c085e561f9004fdbe4abdbfe03b293c2d04938006dd37020f8440666b
                  Version: 40.20240714.0 (2024-07-14T03:49:03Z)
            SecAdvisories: 1 moderate
                     Diff: 3 upgraded, 2 added
      RemovedBasePackages: rpmfusion-free-release rpmfusion-nonfree-release 40-1
          LayeredPackages: java kvantum progress
            LocalPackages: aescrypt_gui-3.16.1-1.x86_64

● ostree-image-signed:docker://ghcr.io/ublue-os/bazzite-nvidia:stable
                   Digest: sha256:349e47eac298bd43b42f5f56cf0e6212270497473f16eacfec97db75ae6237ba
                  Version: 40.20240713.0 (2024-07-14T01:01:52Z)
      RemovedBasePackages: rpmfusion-free-release rpmfusion-nonfree-release 40-1
          LayeredPackages: java kvantum progress
            LocalPackages: aescrypt_gui-3.16.1-1.x86_64

Hardware

So um here is the output through sudo inxi -Fxz:

hardware.txt

Extra information or context

No response

@dosubot dosubot bot added the bug Something isn't working label Jul 14, 2024
@MrFlatfoot
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I have this problem as well, in my case it seems to be a game-update in steam (~46 gb). While updating it says "error writing on disk" and the pc freezes. I have to switch the pc off and then change the boot order in bios, because its shuffled around.
SMART indicates no ssd-error.

@Black-Seraph
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Can confirm this issue on a 2024 GPD Win Mini, it happens randomly, but whenever it does writes fail and then the system freezes.

Last time it happened to me while trying to save a game.

@sphinxligustri
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I have a similar issue that I suspect is a hardware/storage issue. I switched it out my NVME because I thought it was faulty, but it may have overheated.
In my case it mostly happened on suspend/resume (I think).
I still have an NVME, but it doesn't crash as often - and I don't know how to check if this is the issue atm.

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dosubot bot commented Dec 1, 2024

Hi, @Nisarg000. I'm Dosu, and I'm helping the bazzite team manage their backlog. I'm marking this issue as stale.

Issue Summary:

  • Severe crashes or freezes occur on your laptop when installing large files or when idle after a Bazzite update.
  • Other users, like @MrFlatfoot and @Black-Seraph, report similar issues during large file operations.
  • @sphinxligustri suggested a potential NVME overheating issue, but this is unconfirmed.
  • The problem affects multiple users with different hardware configurations.

Next Steps:

  • Please let us know if this issue is still relevant to the latest version of the Bazzite repository by commenting here.
  • If there is no further activity, this issue will be automatically closed in 14 days.

Thank you for your understanding and contribution!

@dosubot dosubot bot added the stale Issue has not had recent activity or appears to be solved. Stale issues will be automatically closed label Dec 1, 2024
@Nisarg000
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I wish I could try out in the new version but this issue was so prevalent I uninstalled and went with windows

@dosubot dosubot bot removed the stale Issue has not had recent activity or appears to be solved. Stale issues will be automatically closed label Dec 1, 2024
@Black-Seraph
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I wish I could try out in the new version but this issue was so prevalent I uninstalled and went with windows

The issue still exists on the latest Bazzite build.

Both my GPD Win Mini 2024 and ROG Ally (Z1E) is affected, one runs on a 2TB WD SN740 2230 NVMe drive, while the other runs a 4TB Crucial P3+ 2280 NVMe drive.

Getting logs beyond the initial write error is difficult as the whole system essentially enters a deadlocked state.

I haven't bisected the issue, but rolling back to Bazzite 39 solves this issue.

If you absolutely need to use Bazzite, maybe consider rolling an older build for now, as for me, I'm very close to jumping ship for something like Nobara, as daily-driving Bazzite no longer seems to be an option.

@atimeofday
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Checking in @Black-Seraph - do you know if this issue was ever resolved?

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