Login Issue - Stuck on Sign In/Sign Up Page

[TAKI-KARTHIK]

Pre-submit Checks

• I have searched Warp bugs and there are no duplicates
• I have searched Warp known issues page and my issue is not there

Describe the bug

After installing Warp on Windows, I launched the application and was presented with the Sign In and Sign Up section. As a new user, I created an account. After completing the sign-up process, Warp was supposed to redirect me to the main terminal interface. However, instead of proceeding to the expected screen, the application remained stuck on the login/signup page.

To access Warp, I had to forcefully shut down the terminal and restart the application.

To reproduce

1. Install Warp on Windows.
2. Launch the application.
3. On the Sign In/Sign Up screen, create a new account.
4. Complete the sign-up process and observe that the application does not proceed beyond this screen.

Expected behavior

After signing up, Warp should redirect me to the main terminal interface instead of remaining on the login/signup page.

Screenshots

Operating system

Windows

Operating system and version

Windows 11 Home Single Language 24H2

Shell Version

No response

Current Warp version

No response

Regression

No, this bug or issue has existed throughout my experience using Warp

Recent working Warp date

No response

Additional context

No response

Does this block you from using Warp daily?

No

Is this an issue only in Warp?

Yes, I confirmed that this only happens in Warp, not other terminals.

Warp Internal (ignore): linear-label:b9d78064-c89e-4973-b153-5178a31ee54e

None

[dannyneira]

Thanks for letting us know. I'm glad you were able to get up and running by restarting Warp. It's not clear why it may have gotten stuck in the first place.

[TAKI-KARTHIK]

Thanks for letting us know. I'm glad you were able to get up and running by restarting Warp. It's not clear why it may have gotten stuck in the first place.

Hi Team,

I wanted to provide more details regarding the issue I encountered.

Initially, I faced a login issue with Warp, but restarting the application temporarily resolved it. However, later that evening, when I attempted to open Warp again, it failed to launch properly. The application appeared in the taskbar, but it showed two instances running simultaneously, both of which were completely unresponsive and displayed a blank screen.

I tried restarting my system to resolve the issue, but the problem persisted. Ultimately, I had to completely uninstall Warp, including removing all associated configuration files from the AppData directory, before reinstalling it to restore normal functionality.

Since the issue escalated from a login problem to a complete failure to launch, I believe there may be a deeper underlying issue—possibly related to cached data or corrupted configuration files. If any logs or additional information would help diagnose the root cause, let me know, and I'd be happy to provide them.

Looking forward to your insights on this.