Managing false positives #1063
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Managing false positives #1063
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benben
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Sep 4, 2024
sujaya-sys
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sujaya-sys
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benben
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Oct 10, 2024
benben
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Oct 10, 2024
benben
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Oct 10, 2024
hlenke
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Oct 12, 2024
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| A temporary issue from one location might cause a check to fail, but that doesn't always mean your application is down. With 22 available regions, Checkly lets you run checks from multiple locations simultaneously. This helps you spot the difference between a localized network problem and a real issue with your app. | ||
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| We recommend running checks from at least two different regions to get a clearer picture and reduce the chance of a false positive caused by a regional failure. |
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Isn't that why I use a specific region? I want to understand if my app is not performing in a specific region.
| parent: "Monitoring" | ||
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| Effective monitoring stands and falls with its accuracy. You want to be alerted-and, if it comes to it, woken up in the middle of the night-only when there's a real issue. However, the reality is that false positives can occur for various reasons. A check might be affected by a harmless glitch in the network connection between Checkly and your check target, causing your site to be flagged as slow or unreachable, when, in fact, it is running perfectly fine. |
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Add: We aim to help you achieve the lowest false positive rate in the market.
benben
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Oct 16, 2024
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Knowledge base article on managing false positives:
We hope this can come in handy as a reference in various scenarios e.g. for support, when recommending retries or other best practices (assuming we confirmed the issue is not on our end of course!)